Understanding utilities

The cost of living crisis has had far reaching effects across the utilities sector as companies work with the government to provide support to vulnerable customers. With many customers evaluating their options in the market, it's the ideal time for utility companies to incentivise new customers, focus on retaining existing customers, and reward hard-working staff. 

Thermostat remote

Solutions you can count on

At BHN, we have the experience, platforms, infrastructure and knowledge to deliver solutions that address key business challenges:

● Finding, retaining and rewarding staff

● Avoiding discounting to win new customers

● Increasing up-sell, cross-sell and advocacy

● Building loyalty and reducing churn

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